SimbaDrive Limited – Privacy Policy

Last Updated: 18 August 2026

SimbaDrive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use simbadrive.com, contact us, request a product or place an order.

1. About SimbaDrive

SimbaDrive operates in the United Kingdom and Tanzania and supplies motor vehicle spare parts, primarily Jaguar and Land Rover parts.

Our products are sourced directly from the United Kingdom and sold in Tanzania and other international destinations.

SimbaDrive Limited – United Kingdom Company Registration Number: 14126153 Address: Kingsbury Road, Birmingham, B24 8QJ, United Kingdom

SimbaDrive – Tanzania Company Registration Number: 204950814 Address: Emirate Building, Sinza Madukani, Shekilango Road, Dar es Salaam, Tanzania

Email: admin@simbadrive.com Telephone: +255 744 455 455 Website: simbadrive.com

2. Information We Collect

Depending on how you use our services, we may collect:

Name
Email address
Telephone number
Billing and delivery address
Country
Order information
Vehicle registration number
VIN/chassis number
Vehicle make, model and year
Engine information
Existing or original part number
Information you provide when contacting us
Information relating to returns, refunds or complaints

We only collect information that is reasonably necessary to provide our services and operate our business.

3. How We Use Your Information

We may use your information to:

Process and fulfil orders
Provide quotations
Identify suitable motor vehicle spare parts
Check vehicle and part compatibility
Arrange delivery
Contact you about your order
Respond to enquiries
Manage customer accounts
Process returns and refunds
Prevent fraud and misuse
Improve our website and services
Meet legal and regulatory requirements

4. Vehicle Information

Because SimbaDrive specialises in motor vehicle spare parts, we may request information such as your registration number, VIN/chassis number, engine code or original part number.

This information may be used to identify the vehicle and help us source or supply the appropriate part.

Customers are responsible for providing accurate vehicle information.

5. Sharing Your Information

We may share necessary information with trusted service providers where required to provide our services.

These may include:

Courier and delivery companies
Freight and shipping companies
Customs and clearance agents
Website and IT service providers
Professional advisers
Government authorities where legally required

We do not sell customer personal information to third parties.

6. International Transfers

Because SimbaDrive operates between the UK and Tanzania and supplies products internationally, personal information may be transferred between these countries and other countries where our service providers operate.

We will take reasonable steps to protect personal information when it is transferred internationally and comply with applicable data protection requirements.

7. Website Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, improve functionality and understand how the website is used.

Where required by law, we will obtain consent before using non-essential cookies.

A separate Cookie Policy may provide further information.

8. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

9. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for legal, accounting, tax, fraud-prevention or dispute-resolution purposes.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Your Rights

Depending on the law that applies to you, you may have rights to:

Request access to your personal information
Correct inaccurate information
Request deletion in certain circumstances
Restrict or object to certain processing
Withdraw consent where applicable

Some rights are subject to legal conditions and exceptions.

To exercise your rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites.

SimbaDrive is not responsible for the privacy practices of third-party websites, and customers should review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be available on simbadrive.com.

13. Contact Us

SimbaDrive Limited – United Kingdom Company Registration Number: 14126153 Kingsbury Road, Birmingham, B24 8QJ, United Kingdom

SimbaDrive – Tanzania Company Registration Number: 204950814 Emirate Building, Sinza Madukani, Shekilango Road, Dar es Salaam, Tanzania